Privacy statement

This Online Privacy Statement applies to all websites and portals of SD Worx Staffing Solutions that provide access to our online services and are connected with this Online Privacy Statement.

Additionally, this Online Privacy Statement also applies to the registration and processing of all personal data provided by a user to SD Worx Staffing Solutions for the use of services offered by SD Worx Staffing Solutions, whether as a (candidate) temporary worker, as a (candidate) employee, as a (candidate) participant in training, as a contact person of a client, or for any other activities or services offered by SD Worx Staffing Solutions. SD Worx Staffing Solutions will only use the received personal data for the purposes described in this Online Privacy Statement.

2.1. Information You Provide to Us

When you communicate with us through our website, email, telephone, fax, and social media, you provide us with data. We also collect your personal information when we create a user account for you to access our online services.

The personal information you provide to us may include:

• Information you provide to us through a web form, such as the application form, newsletter subscription, event registration, or training on the website.
• Identification details such as your name and username, and contact information that allows us to communicate with you, such as email address and phone number.
• Data provided when registering at one of our offices or when signing up in another manner (e.g., job fair) to use our services.
• Health data necessary for workplace health and safety legislation (e.g., medical examination certificates) and the reporting and management of workplace accidents.
• Information used to secure access to our online services, such as your password or other authentication data.
• Other content you generate or provide to us in connection with your account (such as a photo on your user profile page, communication preferences, or support inquiries).

2.2. Information We Automatically Collect

• Cookies

We also use 'cookies' (small text files sent by your computer each time you visit our website) to collect or store data. When we use cookies, we use session cookies (which last until you close your browser) or permanent cookies (which last until you or your browser deletes them). For example, we use cookies to store your language preferences or other settings so you don't have to reset them each time you visit our websites, portals, or applications. Some cookies we use are linked to your profile (including information about you, such as your email address), while others are not. Please refer to our Cookie Policy for more information on how we use cookies and how to disable them.

• Security Information

We record user activity to promptly detect unauthorized or malicious behavior, such as when a user logs in or out, resets a password, or when changes are made to access rights.

We use your personal information for different business purposes and according to different legal bases for processing, including to provide you with our services, to comply with our legal obligations, to pursue our legitimate interests or based on your consent.

3.1. For the Specific Purpose for Which You Provided It

We process your personal data to provide you with the requested information, products, and services in a personalized and efficient manner.

3.1.1. Temporary Workers

When you are looking for a temporary job or working as a temporary worker with us, we process your personal data to:

• Assist you in finding a suitable job.
• Communicate with you about open positions and the progress of any applications.
• Provide notifications about open positions that we believe may interest you.
• Assist and advise you during your job search and, if desired, place your profile and/or curriculum vitae, whether anonymized or not, on the SD Worx Staffing Solutions website.
• Assess your suitability for a specific position or assignment, and, if necessary, allow you to participate in (online) tests and generate test results.
• Offer you work, assignments, training, career and/or career advice, and other work-related services.
• Connect you with or introduce you to various clients and/or contacts of SD Worx Staffing Solutions, and fulfill our obligations to clients when you are offered a job.
• Allow you to perform tasks, provide services, and work on projects for these clients and/or contacts.
• Comply with our obligations as an employer when you are offered a job, including conducting and managing your registration, verifying the completeness and accuracy of data, establishing and managing an employment relationship, or a relationship aimed at acquiring/executing assignments, and maintaining the necessary administration, including personnel and payroll administration.
• Provide your data to suitable future clients.
• Provide your data to processors engaged by SD Worx Staffing Solutions to perform certain tasks.
• Provide you with information about general trends in the job market, labor market, and our own user database, including analyzing all users.
• Periodically send one or more trade journals and/or magazines relevant to professional knowledge, either digitally or in print (if and to the extent you are eligible), including the SD Worx Staffing Solutions newsletter.
• Inform you about products and/or services from carefully selected partners of SD Worx Staffing Solutions by posting information on its website or including information in its newsletter.
• Use your data and disclose it to clients, contacts, subcontractors of SD Worx Staffing Solutions, and government authorities.
• Provide your data to other companies in the SD Worx Staffing Solutions group, including that your data is (also) included in the database of these affiliated group companies.

3.1.2. Payrolling
When you have been selected by one of our clients and are referred to us to handle payroll administration, we process your personal data to:

• Enable you to perform tasks, provide services, and work on projects for these clients and/or contacts.
• Comply with our obligations as an employer when you are offered a job, including conducting and managing your registration, verifying the completeness and accuracy of data, establishing and managing an employment relationship, or a relationship aimed at acquiring/executing assignments, and maintaining the necessary administration, including personnel and payroll administration.
• Provide your data to processors engaged by SD Worx Staffing Solutions to perform certain tasks.
• Provide you with information about general trends in the job market, labor market, and our own user database, including analyzing all users.Periodically send one or more trade journals and/or magazines relevant to professional knowledge, either digitally or in print (if and to the extent you are eligible), including the SD Worx Staffing Solutions newsletter.Inform you about products and/or services from carefully selected partners of SD Worx Staffing Solutions by posting information on its website or including information in its newsletter.
• Use your data and disclose it to clients, contacts, subcontractors of SD Worx Staffing Solutions, and government authorities.
• Provide your data to other companies in the SD Worx Staffing Solutions group, including that your data is (also) included in the database of these affiliated group companies.
• If your employment with our original client comes to an end, you will automatically become a temporary worker. From that point on, the other section of this privacy statement applies.

3.1.3. Employees of SD Worx Staffing Solutions

When you are looking for a job as an employee with us or are employed by us, we process your personal data to:

• Communicate with you about open positions and the progress of any applications.
• Provide notifications about open positions that we believe may interest you. Assess your suitability for a specific position or assignment, and, if necessary, allow you to participate in (online) tests and generate test results.
• Offer you work, assignments, training, career and/or career advice, and other work-related services.
• Comply with our obligations as an employer when you are offered a job, including conducting and managing your registration, verifying the completeness and accuracy of data, establishing and managing an employment relationship, or a relationship aimed at acquiring/executing assignments, and maintaining the necessary administration, including personnel and payroll administration.
• Provide your data to processors engaged by SD Worx Staffing Solutions to perform certain tasks.
• Provide you with information about general trends in the job market, labor market, and our own user database, including analyzing all users.
• Periodically send one or more trade journals and/or magazines relevant to professional knowledge, either digitally or in print (if and to the extent you are eligible), including the SD Worx Staffing Solutions newsletter.
• Inform you about products and/or services from carefully selected partners of SD Worx Staffing Solutions by posting information on its website or including information in its newsletter.
• Use your data and disclose it to clients, contacts, subcontractors of SD Worx Staffing Solutions, and government authorities.
• Provide your data to other companies in the SD Worx Staffing Solutions group, including that your data is (also) included in the database of these affiliated group companies.

3.1.4. Customer

If you, as a client, request us to work with you, we process your personal data to:

• provide you with the requested service;
• advise you on relevant services and products;
• to provide you with information about general trends in the job market, the labor market and to analyze our own database of all users;
• periodically sending you one or more professional knowledge relevant magazines and/or journals, digital or otherwise (if and insofar as you are eligible) including the SD Worx Staffing Solutions newsletter;
• to supply your details to other companies in the SD Worx Staffing Solutions group, whereby your details will (also) be included in the database of these associated group companies;
• to send you information about other interesting related solutions, invitations to events or surveys to improve our services.

3.1.5. To personalize and improve your experience on our websites, portals and applications

We use your personal information to personalize our website, portals and applications based on your usage and preferences so that you have a good experience.

We collect aggregate analytics data from our websites, portals and applications to continuously optimize our digital platforms. We ensure that all data we collect for this purpose is anonymized

3.1.6. To conduct analysis and market research

We also use aggregated data to conduct analysis, such as trend analysis, market research and predictive analysis.

3.1.7. To provide access to our secure portals and applications and keep our online services secure and operational

We use your personal information, such as email address and password, to give you access to the portals and applications to which you are entitled.

We take appropriate measures to properly protect this type of information and prevent unauthorized access to your profile.

In addition, we use the information to monitor the security of our online services and detect unauthorized or malicious activity in a timely manner.

SD Worx Staffing Solutions does not disclose users' personal data to third parties, except as indicated in this Online Privacy Statement, for the purpose of verifying the completeness and accuracy of this data, in compliance with applicable privacy laws and regulations, when requested or required by an official authority, to protect SD Worx Staffing Solutions' rights, prevent a crime, and/or safeguard the safety of its users and/or third parties.

Your personal data is only disclosed to a processor to the extent necessary to perform the tasks assigned by SD Worx Staffing Solutions. SD Worx Staffing Solutions has taken the necessary measures to ensure the safe disclosure of this data. In a processor agreement entered into for this purpose, the processor is obligated not to disclose or use the personal data for purposes other than those for which it was obtained.

If your data is provided to the affiliated group companies of SD Worx Staffing Solutions, and the data is (also) included in the database of these group companies, this Online Privacy Statement applies to the processing of your data by these group companies. It should be noted that where 'SD Worx Staffing Solutions' is mentioned, the name of the respective group company should be read.

We also process personal data to respond to reasonable requests from competent law enforcement agencies or representatives, the judiciary, and government authorities or organizations, including competent data protection authorities.

Your personal data may be transferred to the police or the judiciary as evidence, either at our initiative or in the event of reasonable suspicion of an unlawful act or crime committed by you.

We process your personal data to conduct statistical analyses aimed at improving our websites, products, and services or developing new products and services.

We process your personal data to safeguard our legitimate interests and the legitimate interests of our partners or third parties when your registration via or use of our website or other communication channels may be considered a breach of any applicable terms of use, intellectual property rights, or any other rights of a third party, a threat to the security or integrity of our websites or other communication channels, a threat to the website, other communication channels, or underlying systems of our subcontractors due to viruses, trojans, spyware, malware, or any other form of malicious code, or if they are hateful, obscene, discriminatory, racist, defamatory, vindictive, offensive, or otherwise inappropriate or illegal in nature.

You have the right to request all your personal data processed by us.

You have the right to ask us to correct any incorrect personal data about you free of charge. If such a request is submitted, it must be accompanied by proof that the data to be corrected is indeed incorrect.

You have the right at any time to withdraw your previously given consent to process your personal data or to adjust your communication preferences.

You have the right to request the deletion of your personal data if they are no longer necessary for the purposes described in this Online Privacy Statement. However, please note that such a deletion request by us will be evaluated taking into account:

higher interests of SD Worx Staffing Solutions or any third party; and legal or regulatory obligations, or legal or administrative orders contradicting such deletion. Instead of requesting us to delete your personal data, you can also ask us to limit its processing when (a) you dispute the accuracy of the data, (b) its processing is unlawful, or (c) the data are no longer necessary for the purposes described in this Online Privacy Statement.

If you wish to exercise one or more of the rights mentioned above, you can do so in accordance with the instructions in the 'questions and complaints' section below. An email containing a request to exercise a particular right cannot be interpreted as consent to process your personal data, except to the extent necessary to process your request. In such a request, you must prove your identity and clearly state which right you wish to exercise and, if necessary, also the reason for it.

We will notify you immediately upon receipt of your request. If the request is valid, we will fulfill it as soon as reasonably possible, but no later than thirty (30) days after receiving it.

We retain your data for as long as it is relevant to our commercial and operational activities or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies. This also applies to anyone with whom we share your information and who provides services on our behalf.

The following criteria may impact the actual retention periods:

• How long do we need the personal information to provide our services? This includes maintaining and improving the performance of our products, keeping our systems secure, and maintaining accurate business records.
• Are we required by law, contract, or similar reasons to retain your personal information? Examples include mandatory data retention laws, government orders to retain data relevant to an investigation, or personal information retained for a lawsuit.
• Have you given consent for a longer retention period? In that case, we will retain the data in accordance with your consent.

We may disclose your personal information to other members of the SD Worx Staffing Solutions group and to third parties in accordance with this Online Privacy Statement.

We may share information if we believe that disclosure is reasonably necessary to comply with a law, regulation, or legal request:

• to law enforcement agencies, government agencies, or authorized third parties in response to a verified request or legal proceeding related to a criminal investigation or alleged or suspected illegal activity or other activity that may legally expose us, you, or any of our other users;
• to third parties involved in a legal proceeding, if they provide us with a subpoena, court order, or substantially similar legal basis, or we otherwise believe in good faith that the disclosure of information is necessary to prevent impending physical harm or financial loss or to report suspected illegal activity.

SD Worx Staffing Solutions shall not be liable for any damages resulting from the use of personal data by third parties to whom this data was provided in accordance with this Online Privacy Statement or with your consent. Nor can SD Worx Staffing Solutions be held liable for any non-compliance with laws and/or regulations by third parties.

SD Worx Staffing Solutions makes every effort to implement appropriate organizational and technical measures to secure your personal data against unauthorized processing and/or loss. Employees of SD Worx Staffing Solutions who have access to your personal data are bound by a confidentiality agreement.

We are committed to keeping your data secure and rely on security experts who oversee the security measures we take. We have an information security program with administrative, technical, and physical security measures that we implement and continuously update. This includes safeguards such as firewalls and data encryption, physical security, and access control.

Take steps to protect your personal information online as well. Choose a strong password and do not use the same password you use for other sites. Do not share your password with anyone. SD Worx Staffing Solutions will never ask for your password in an unsolicited phone call or email. Also, remember to log out of the website and close your browser window when you have finished your work.

SD Worx Staffing Solutions accepts no liability for unlawful actions by third parties who, despite the measures taken, manage to circumvent them or use personal data for unauthorized purposes.

SD Worx Staffing Solutions reserves the right to amend this Online Privacy Statement from time to time to reflect changes in privacy practices or new privacy practices in accordance with this provision. When we make changes to this Online Privacy Statement, we will post the revised Statement on our website and update the 'Last Updated' date at the top of this Online Privacy Statement.

Are you a (candidate) temporary worker or a client with privacy-related questions, please contact your point of contact at SD Worx Staffing Solutions.

For all other questions or complaints regarding our Privacy Policy or this subject, please contact us at be.privacy.scs@sdworx.com.

You have the right to lodge a complaint with the relevant supervisory authority if you believe that we have not complied with data protection laws. For SD Worx Staffing Solutions, you can contact the Belgian Data Protection Authority, Drukpersstraat 35, 1000 Brussels, +32 2 274 48 00 contact@apd-gba.be - www.gegevensbeschermingsautoriteit.be.

Last updated on: 09/02/2022.